Accommodation
Playa del Carmen, Quintana Roo, 77710
Sandos Hotels & Resorts strives to offer an unbelievable vacation to each and every one of our guests; enriching the lives of vacationers across Mexico and Spain, through a wide range of unique all-inclusive resorts and experiences.
With our excellent service, beautiful resort facilities, and sustainable practices, we have proudly received a variety of travel industry awards.
Standards for Quality of Service
1. Safety and Hygiene:
Emphasis on the proper handling of food and beverages, cleaning and disinfection, and risk prevention for guests and employees.
2. Kindness and Care:
Guest care with a high standard of hospitality: a sincere smile, attention to detail and personalized service.
3. Image:
Care for the impeccable image of all employees, common areas and environment.
4. Efficiency:
Implementation of policies, procedures and standards that enhance synergy and allow for a high level of productivity and speed of service.
Take advantage of our holiday offers so that you can relax and simply enjoy your stay at Sandos Hotels & Resorts.